Bathroom linen: bathrobes, towels and slippers provided
Final clean (excluding kitchen and washing up)
Underground car park beneath the hamlet, individual ski lockers
SERVICES NOT INCLUDED IN CHALET HIRE:
Lunch basket with organic, regional produce delivered to the chalet
Fire wood (€25 for 2 nights, €45 for 3 to 7 nights)
Use of STORVATT outdoor hot tub (for chalets with a hot tub): €120
New set of bath linen or bed linen
Daily cleaning service or cleaning on request
The hamlet catering service (local ready-made dishes, wines & champagnes...)
OTHER SERVICES A LA CARTE:
Book activities with our partners: a table at a restaurant, skiing equipment rentals, ski lessons, snow boots, dog sledding, mountain biking, a walking guide, golf...
We can organize transport for you from the airports or stations at Perpignan, Carcassonne, Toulouse, Montpellier, Barcelona, Girona, and more.
Booking and cancellation conditions:
Rental and service rates include taxes
To book a chalet, you must sign a rental agreement including a statement of condition
There is an additional €0.50 tourist tax per day, per person for guests over the age of 13
Booking is confirmed after receipt of a down payment of:
50% of the total fee for short stays (up to 3 nights)
30% of the total fee for stays of 4 nights or more
The remainder of the payment must be made 1 month before arrival.
For bookings up to 30 days before the date of arrival, the entire fee must be paid upfront.
We accept bank transfers, cheques and credit cards.
A €1,500 deposit must be made on the day of arrival and will be reimbursed on the day of departure.
Stays from 3 to 7 nights: check-in from 4.30pm and check out before 10am.
Short stays (1-2 nights): check-in from 4pm and check-out until 12 noon (10am in the High Season)
Chalets are non-smoking & slippers must be worn indoors.
CANCELLING A BOOKING
For cancellations more than 45 days before arrival, we will retain the booking fee. This fee can be deducted from subsequent bookings.
50% of the total fee will be retained in the event of cancellations 45 to 30 days before arrival.
The entire fee will be retained in the event of cancellations less than 30 days before
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Perched on the side of the mountain with superb panoramic views of the valley, ten new luxury chalets will be added to our collection. Another stunning location to choose from on your trip to the Pyrenees.